B2C, Redesign, Mobile, Guidelines
CLIENT
WeBookCare
PRODUCT
Freelancer
PROJECT TYPE
Mobile App Redesign
ROLE
Product Designer
DURATION
Figma, Photoshop
TOOLS
3 months
WBC is a Healthcare SaaS platform that connects care seekers with healthcare workers, managing job searches, hiring processes, daily activities, and payroll.
Redesign the WBC mobile app by updating the UI and design system to align with the new branding. Improve the app flows based on user and market research insights.
Understanding vendor integration to design components accurately.
It is essential to adhere strictly to branding guidelines and maintain the original concept.
Success criteria and metrics achieved.
I led the creation of a consistent Figma project using smart and reusable components with a detailed design system covering all styles, specs, and statuses. All mockups, flows, and components were redesigned to match the new style guide.
The profile creation process was completely redesigned to focus on the target audience's needs and preferences. With a step-by-step flow, users can easily build a strong professional profile or create a complete job description with a care plan, defined services, and schedule.
Payroll integration - For payroll integration, users can view and manage their attendance, requests, and timesheets. The company provided a third-party tool, allowing me to study, test, and implement the features when possible. Engineers and managers assisted with usability testing and provided feedback.
Key decisions made along the process
Through company research, industry, and competitor analysis, we defined the goals, problem statement, and timeline for this project.
- In the discovery phase I identified the problem statement -- The app UI and flows are outdated, with inconsistent visual elements, font styles, and colors that do not match the new company branding.
- The project goals aims the redesigned of the entire app incorporating the new branding, the improvements of existents and new flows, and the creation of a robust design system to support futher features and releases.
- The Design system, handoff and follow ups sessions were also considered in the project scope.
Benchmark popular apps, competitors, and mobile trends were researched to identify the most suitable navigation styles, components and flows to create a consistent experience aligned with the best practices and native mobile guidelines.
For instance, the screening process was entirely redesigned to be clearer and more straightforward for Care Seekers and Caregivers.
Handoff, guides and follow up
I had a close communication with developers aiming the perfect mathing app and design.
Were provided very detailed guides with all necessary information for all screens, lockup options, filters, empty states, and more. In addition, the components specs, statuses and interactive behaviour.
Despite the rich design file, I also revised weekly iOS and Android releases providing feedback when necessary.
Healthcare industry experience, designing complete solution to manage people in need, health conditions, health care services and professionals.
Rich UX experience wearing the shoes of professional looking for job, aiming the performance and quick interactions for daily routines.
Payroll management knowledge, type of contracts, taxes, and paystubs.
